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Shipping & Returns

SHIPPING POLICY

We ship all over the United States (and its territories), FPO and APO addresses as well as internationally.

Lead time on new orders is 1-3 business days. Once your order is placed, you can expect it to be shipped within 3 business days from the date the order is placed. If there is a delay for any reason, we will contact you. We do not ship on weekends. Any orders placed after 10AM PST on Wednesdays are not guaranteed to ship that week.

Tracking is provided for all shipments both domestic and international.

If there are any changes to finalized orders, there is a $15.00 repackaging fee.

Any orders that are cancelled after they are finalized and invoiced will be charged a $20.00 cancellation fee.

DOMESTIC SHIPPING:

Domestic shipments are shipped via USPS or UPS only.

Please note that if you have a shipping address that is a P.O. Box, your order will always be shipped by USPS.

48 Contiguous United States

We offer standard shipping with a flat handling rate to the 48 contiguous United States:

Flat Handling Fee – $14.99

Alaska & Hawaii-

We offer standard shipping via U.S.P.S.* on orders shipped to Alaska and Hawaii with the following handling fee:

Flat Handling Fee of $37.99

*If you would like to ship via an alternate carrier, please contact us.

Terms and Conditions for shipping:

Free shipping is for standard shipping only. If a customer is in need of expedited or freight shipments, they are responsible for paying the expedited/freight shipping cost.

Optional shipping add-ons:

Signature Required – $5.99

Insurance – $6.99

COD (Cash On Delivery) – $13.99

All packages are pre-insured up to $100 value via the carrier.

Additional insurance is available at the customer’s request and cost.

If the customer declines additional insurance, Maverick Leather will only reimburse any lost or damaged package up to $100, or purchase price, whichever is lower.

INTERNATIONAL SHIPPING:

International shipments are shipped via USPS Priority or DHL.

If the customer would like to use a different carrier, it is the responsibility of the customer to arrange pickup as well as complete any necessary customs paperwork.

For all international orders, the customer is responsible for all shipping, duties, taxes and fees.  The total of the invoice is what will be declared on all customs paperwork.

Please contact us for international shipping rates.

For international orders, we only accept payment via Paypal.

 

RETURN POLICY:

Maverick Leather accepts returns within 30 days of purchase.

All returns require authorization.  If items are sent back without proper authorization, the refund will not be processed and items will not be shipped back to the customer.

Our responsibility ceases when leather is cut, which means if the side is cut into or tempered with in any way shape or form from its original state it is not eligible for return.

Customers are responsible for any and all shipping charges.

All custom cutting jobs are final sale and not eligible for return.

Customer satisfaction is our #1 priority, so if you are unhappy with your purchase, please give us a call as soon as possible!