Shipping & Returns

Due to a higher than normal order volume, and reduced staff size, orders may take up to 7 days to process. Once you complete checkout, expect your order to be shipped within 7 business days from the date it was placed. Orders may be delayed further due to inclement weather.

If the size you ordered is not in stock, we will send you the next closest size available. If the next size available is larger (by no more than three sqft) than the requested size range you will not be charged the difference. If the next size range available is smaller you will receive a credit on your account. If a smaller size will not work for your project please indicate in the “Order Notes” section of checkout.

  • Contiguous United States – $19.99 Flat Rate *
    • Commercial orders are not eligible for our flat rate shipping offer. Commercial customers are responsible for paying freight.
    • Some large, palletized, or heavy orders do not qualify for our flat rate shipping offer. If your order does not qualify for flat rate shipping, a customer service representative will contact you with a new shipping quote.
    • Our flat rate shipping offer may be discontinued anytime, without notice.
  • Alaska, Hawaii & International Shipments – After checkout is complete and the order is processed, a separate invoice for shipping will be emailed to the customer. We will always get you the most cost effective and fastest shipping possible with zero additional processing fees.
  • Local Pick Up – No charge to pick up your order from our warehouse.
  • Orders Shipped to PO Boxes or APO Addresses – May take 3-6 weeks to arrive due to USPS delays.

SHIPPING POLICY:

We ship all over the United States (and its territories), FPO and APO addresses as well as internationally. Processing time on orders is 2-4 business days. Once you complete checkout, expect your order to be shipped within 4 business days from the date it was placed. Local Pick Up orders will be given a call as soon as the order is ready for pick up. If there is a delay for any reason, we will contact you. We do not ship on weekends. Any orders placed after 10AM PST on Wednesdays are not guaranteed to ship that week. Tracking is provided for all shipments both domestic and international. Finalized orders cannot be combined. If there are any changes to finalized orders, there is a $15.00 repackaging fee. Any orders that are cancelled after they are finalized and invoiced will be charged a 5% restock fee. Orders will be packaged and shipped out in the order that they are received. All packages are pre-insured up to $100 value via the carrier. Additional insurance is available at the customer’s request and cost. If the customer declines additional insurance, Maverick Leather will only reimburse lost or damaged packages up to $100, or original purchase price, whichever is lower.

DOMESTIC SHIPPING:

Domestic shipments are normally shipped via UPS. Please note that if you have a shipping address that is a P.O. Box, your order will always be shipped by USPS.

48 CONTIGUOUS UNITED STATES:

We offer standard shipping with a flat handling rate in the 48 contiguous United States: Flat Handling Fee – $19.99.

  • Commercial orders are not eligible for our flat rate shipping offer. Commercial customers are responsible for paying freight.
  • Some large, palletized, or heavy orders do not qualify for our flat rate shipping offer. If your order does not qualify for flat rate shipping, a customer service representative will contact you with a new shipping quote.
  • Our flat rate shipping offer may be discontinued anytime, without notice.

ALASKA & HAWAII:

After checkout is complete and the order is processed, a separate invoice for shipping will be emailed to the customer. Shipping cost will vary on the package(s) weight and shipment location. We will always get you the most cost  effective and fastest shipping possible with zero additional processing fees. Any orders that are cancelled after they are finalized/invoiced will be charged a 5% restock fee. Alaska & Hawaii shipments are shipped via USPS Priority or UPS. If the customer would like to use a different carrier, it is the responsibility of the customer to arrange pickup as well as complete any necessary customs paperwork. For all Alaska & Hawaii orders, the customer is  responsible for all shipping, duties, taxes and fees. The total of the invoice is what will be declared on all customs paperwork. Please contact us for international shipping rates. For Alaska & Hawaii orders, we only accept payment via PayPal.

OPTIONAL SHIPPING & ADD-ONS:

Signature Required – $5.99 | Insurance – $6.99 | COD (Cash On Delivery) – $13.99 | Rush Fee – $50.00

LARGE OR HEAVYWEIGHT SHIPMENTS:

Heavyweight or Large/Bulk Orders are subject to freight shipment via truck. The customer is responsible for paying the freight shipping cost.

All packages are pre-insured up to $100 value via the carrier. Additional insurance is available at the customer’s request and cost. If the customer declines additional insurance, Maverick Leather will only reimburse lost or damaged packages up to $100, or original purchase price, whichever is lower.

INTERNATIONAL SHIPPING:

After checkout is complete and the order is processed, a separate invoice for shipping will be emailed to the customer. Shipping cost will vary on the package(s) weight and shipment location. We will always get you the most cost effective and fastest shipping possible with zero additional processing fees. Any orders that are cancelled after they are finalized/invoiced will be charged a 5% restock fee. International shipments are shipped via USPS Priority or UPS. If the customer would like to use a different carrier, it is the responsibility of the customer to arrange pickup as well as complete any necessary customs paperwork. For all international orders, the customer is responsible for all shipping, duties, taxes and fees.  The total of the invoice is what will be declared on all customs paperwork. Please contact us for international shipping rates. For international orders, we only accept payment via PayPal.

RETURN POLICY:

Maverick Leather accepts returns within 180 days of purchase (WE DO NOT ACCEPT RETURNS ON USED OR ALTERED LEATHER – THIS INCLUDES LEATHER WE’VE CUT INTO STRAPS FOR YOU). All returns require authorization. Items returned within 30 days are eligible for refunds (with a 5% restocking fee). Items returned after 30 days are eligible for store credit (with a 10% restocking fee). If items are sent back without proper authorization, the refund/store credit may not be processed and items will not be shipped back to the customer. Refunds/Store Credits for authorized returns will be processed within 10 days. Our responsibility ceases when leather is cut, which means if the side is cut into or tampered with, in any way shape or form from its original state, it is not eligible for return. We will refund the full cost of the merchandise and shipping charges if the return is a result of our error. Otherwise the customer is responsible for handling the return. All sales of discounted items are final and cannot be returned or exchanged. All custom cutting job sales are final and not eligible for return. Canceled orders are subject to a 5% restock fee. Customer satisfaction is our #1 priority, so if you are unhappy with your purchase, please give us a call as soon as possible